We assure that our products are sold to be fresh when delivered. If your delivered products are unsealed or spoiled then please provide pictures or documentation of the products to info@newleaffoods.ca. Within 12 hours for a return authorization form to return the product for full store credit. Please note that the products must not be marinated or cooked if you are not satisfied. For queries Call us now at Call Us +1-437-373-5764